Inspection Systems
Jensen Technical Services (JTS) provides a wide range of technical support for inspection systems, specializing in the line of Sick Optic-Electronic Surface Inspection Systems, the German manufacturer going under the names of Sick Optik-Elektronik GmbH, Rheinmettal-Sick Inspection (RSI), Surface Inspection Systems GmbH (SIS), Jenoptik Surface Inspection GmbH (JOSI), and Grenzebach Algoscan GmbH. JTS maintains documentation and parts lists for systems and components of these systems.
System Design Assistance – JTS can provide application design assistance through testing of defect samples to determine inspection capabilities, which also results in the best optical configuration for the application.
System Installation and Startup – JTS performs on-site installation of the systems and startup support, which includes mechanical/optical alignment, routing and terminating system cables, system functional checks, startup of the system, and training of plant personnel.
Optimizations and Upgrades - JTS provides optimizations and upgrades to improve inspection capabilities of the system or new inspection needs desired by the customer, which include software changes, hardware changes, optical setup changes, detection parameters optimization.
On/Off Site Technical Support – JTS provides on site as well as off site support. JTS travels to customer sites to resolve system problems that occur. On site operator and maintenance training are also provided. JTS also provides technical support via telephone and e-mail to customer operators, technicians and engineers to help resolve problems in a quick manner. The systems can be accessed remotely via the a secure connection so status and potential problems can be resolved from JTS office.
Parts, Repair & additional systems
Spare Parts and Repair Services
JTS has an inventory of mechanical and optical parts and electronic circuit boards and assemblies at its facility. We also have direct connections to German original parts suppliers for special system manufactured items, and local suppliers for other items. Providing these parts in a timely manner is a high priority for JTS.
We provide repairs for system circuit boards, units and assemblies. Included are electronic circuit boards and assemblies, laser and photo-multiplier repairs and refurbishments, mirror wheel/motor units, etc. Many of the items are repaired at the JTS Minnesota facility, for fastest response. Others are sent to the manufacturer or other specialized repair labs for repair.
SLIM System Sales and Support
The SLIM system is a full web width and defect imaging add-on system. It can work in a standalone mode scrolling the full web width in real time, or in a defect capture and zoom mode when tied to a host inspection system, on a color display. JTS provides sales and complete support of the SLIM system, which includes hardware and software upgrades and updates. Please see the System Sales page for more information.